A Ping Test will determine if an IP address or hostname is online as well as the latency between your computer and the remote address. It's important that you have a low ping time to any game server you have, as a high ping can result in lag caused by increased latency, or delayed gameplay.
You first need to understand how to open a console window. You can find a link to a related article below which will explain how to do this. Once your console is open, you will need to send the following command:
Ensuring lowest possible latency
To ensure that your server has the lowest possible latency, we strongly suggest picking a server database location that is in close proximity to either you, or the majority of your playerbase. For most clients, this generally means choosing server locations in North America or Europe.
Performing a ping test
Make sure you replace <IP-ADDRESS> with the IP address of the IP or hostname you are trying to test. For example, if your server's hostname was test.hytalehosting.org and you wanted to perform a ping test, you would input the following:
When your ping test is completed, you will see output similar to the following:
Pinging test.hytalehosting.org [126.96.36.199] with 32 bytes of data: Reply from 188.8.131.52: bytes=32 time=143ms TTL=47 Reply from 184.108.40.206: bytes=32 time=148ms TTL=47 Reply from 220.127.116.11: bytes=32 time=144ms TTL=47 Reply from 18.104.22.168: bytes=32 time=142ms TTL=47 Ping statistics for 22.214.171.124: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 142ms, Maximum = 148ms, Average = 144ms
Be sure to notice the time reported by these ping tests. In this example, the longest time it took to ping test.hytalehosting.org was 148ms. The smaller the number, the better, and for game servers, you ideally want this number to be around 120ms or lower, depending on your location, for optimal gameplay. We offer various locations and recommend choosing a location closest to you for the lowest latency.